Slate Outdoor Bench – GRC Concrete

At Moon Design Group, we are committed to the longevity and quality of our products. Here are the key points of our Care & Warranty policy:

1. General Warranty

   • We provide a 3-year structural warranty on water feature and GRC concrete seating, covering defects in workmanship and structural integrity.

2. Care Guidelines

   • Regular maintenance, such as cleaning with mild soap and water, helps ensure longevity.
   • Items in coastal, chlorinated, or irrigated environments require more frequent care to prevent accelerated deterioration.

3. Material-Specific Care

   • Corten Steel: Naturally weathers over time; requires a dry environment and periodic cleaning.
   • Powder-Coated or Painted Finishes: Clean gently with soap and water; avoid abrasive cleaners.
   • Stainless Steel: Maintain with stainless steel cleaners; avoid abrasives to prevent damage.

4. Warranty Exclusions

   • Normal aging, wear and tear, environmental factors, and improper maintenance are not covered.
   • Damage from misuse, poor site preparation, or repairs without consultation voids the warranty.

5. Australian Consumer Law

   • Our warranty complements your rights under the Australian Consumer Law. Goods and services come with guarantees that cannot be excluded, and remedies are available for major failures.